The Communication and Information Technology Regulatory Authority announces the launch of a new organizational structure that includes a comprehensive update of its sectors, along with the establishment of new departments and divisions. This aims to enhance the authority's effectiveness in regulating the telecommunications and information technology sector and better meet the needs of its beneficiaries.

The new update includes the Regulatory Sector, which focuses on protecting the rights of beneficiaries by monitoring the performance of companies and ensuring their compliance with standards and regulatory guidelines. The Regulatory Sector also aims to promote a fair and efficient competitive environment, contributing to the improvement of service quality for users.

Through this new structure, the authority aims to reflect its vision of providing a highly developed regulatory environment with greater precision and effectiveness by transitioning from a traditional administrative role to a fully integrated regulatory and supervisory role. This role focuses on protecting consumer rights, ensuring transparency, and enhancing market competitiveness.​

The Communication and Information Technology Regulatory Authority is confident that these changes will strengthen its role as a protective umbrella for users and ensure the provision of the best possible services. The authority always looks forward to the support and participation of citizens and residents on this new path.​