Guidelines

CITRA urges website owners to comply with the laws and regulations related to e-content, which must be consistent with the laws governing Internet access in the State of Kuwait. Therefore, CITRA provides some guidance to webmasters, developers, operators and managers in order to avoid blocking their websites.

These guidelines include:

• Ensure that the website does not violate any of the laws and regulations enforced in the State of Kuwait.
• Ensure that the site has an effective mechanism to help users access site management when needed.
• Ensure a clear privacy policy specifying the information that will be collected, as well as why and how this information will be used.
• Ensure that sensitive user data is collected and processed in a secure manner.
• Ensure the use of antivirus software in addition to following the best practices in management and operations.

Guidelines for sites with user-contributed content

• Identify and post the Abuse Policy and Content Guidelines.
• Allow visitors to point or report abuse through a simple electronic form.

Site-specific guidelines for placing ads or offers by third parties or partners

• Ensure that all ads comply with relevant laws and regulations such as medical advertising.
• Monitor and prevent abuse and illegal activities and the sale of illegal goods or services.​
  

Decisions

This page contains the decisions issued by CITRA responsible for developing the ICT services in Kuwait that are required by the comprehensive development of the country.

Strategies/Policies

CITRA is committed to achieving the highest standards of quality, health and environment through the application of global standards in internal activities and customer-based processes. This includes the need to manage energy consumption, waste control, reduce pollution and prevent injury or cause ill health.

As it stands, in the State of Kuwait, CITRA is committed to inform its employees of this policy and standards in order for it to be clear to any external party associated with the authority such as the public, contractors, suppliers and visitors.

It is the responsibility of CITRA to identify to its staff the guidance and policy to be followed to achieve the quality system, including:

• Participate in any activities related to the HSE system, including any mock training for emergencies
• Immediately report any unsafe conditions to their superiors or representatives of the HSE system
• Not to risk in a manner that may affect the environment and/or their occupational health and safety of others
• Use of responsible energy, water and paper consumption ​
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